Frequently Asked Questions

Everything you need to know about shopping with White Fox.

How long does shipping take?

Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Please note that processing times may increase during peak sale periods.

What is your return policy?

We offer returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, and with all tags still attached to be eligible for a return.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and 'Buy Now, Pay Later' options including Afterpay and Klarna.

How do I know what size to order?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific garment measurements provided.